Absolutely horrible. Charged me in the middle of the night for an over draft, absolutely no grace period before they slammed me with it, and on more than one occasion; I've noticed that a transaction that will overdraw your account posts directly, there is no "pending" as with all other transactions. So to be charged in the middle of the night far after bank hours, and overdraft er with no pending, I find funny. Then they have the audacity to call at noon the following day as a "curtesy call" to let me know I was over drawn, but not before that overdraft fee was applied. Absolutely horrible phone service as well, people that don't even know the first thing about what it is you're talking about and don't know how to word or handle themselves at all. Do not know who to connect you to or offer anything helpful in regards to robbing you in the middle of the night. Trust me the open seven days a week is definitely not worth the many ways I am constantly screwed over by them. I will gladly be switching banks.
I love this bank. I've had Bank of America and USAA bank, this is great in comparison. No hidden fees to keep my own money, I can do a withdraw protection so I can't overdraft my account. Everyone is so friendly at the bank. Only downfall is that there is only one ATM in town for this bank.
Good service
First Convenience Bank is a US Bank based in Stephenville, Texas. First Convenience Bank is located at 2765 W Washington St, Stephenville, TX 76401, USA.
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